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SHOP UPDATE – 10TH JANUARY 2021

We are keeping an eye on government advise regarding COVID-19 at present as we find ourselves approaching a similar situation as the beginning of 2020, with potentially more restrictions on the horizon.

Shop Opening Times (Under Review)

Monday to Saturday: 9:00am to 4:00pm

Home-Deliveries

Home deliveries are currently three days of the week:

Tuesday, Thursday, & Saturday

We will expand our home-delivery service if we have to reduce any of our other services, such as shop opening hours or Click & Collect services. Currently our Home-Delivery service is available only to those within our delivery zone.

If you choose to utilise our home-delivery service you must ensure someone will be present to receive your order on the day specified in the highlighted schedule displayed on the website front page, basket & checkout pages.

Click & Collect (Under Review)

Recent reports suggest that Click & Collect services could be halted if the spread of COVID-19 continues as it has been over the past few weeks. If the decision is taken to cease all Click & Collect services we will have no option but to temporarily halt the service.

Website Updates

Updated list of businesses we supply can be found at: www.rbrownandson.com/about/distribution-outlets

We will shortly be implementing a new Delivery & Collection section of the ordering system. We hope to offer more flexibility to our customers by providing the option of more than one date option to receive your order, which means customers will be able to order slightly more in advance.

Depending on how things go with the current Collection service we may also introduce an option to select a time slot for your collection (under review).

And Finally…

Happy New Year to one and all. Thank you to all of our customers, regular and new.

Please don’t hesitate to contact us with any queries you may have.

Take care,
Steven & Staff

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SHOP UPDATE – 10th July 2020

The use of face coverings become mandatory for customers in shops in Scotland from 9th July as Coronavirus restrictions are eased. The details of why our staff won’t be required to wear face coverings are detailed below. We are grateful to Food Standards Scotland for guidance and input in the development of this information for our customers.

It is Mandatory for customers to wear face coverings in shops.

  • Legislation does not require mandatory wearing of face coverings for staff if wearing them may present:-
    – A risk to food safety or hygiene. EG – The mask itself may contribute to fibres getting in the food.
    – A risk to the health and safety of the individual. EG – It is not safe to use knives, tools and equipment as a face covering may obstruct their view and lead to injury.
  • Some staff may use face coverings where a risk assessment considers it to be appropriate.
  • We continue to ensure the safety of our staff and customers where face coverings are not appropriate by:-
    – Ensuring physical distancing at all times.
    – Following strict hand washing rules.
    – Enhanced cleaning and deep cleaning procedures.
    – Using other forms of protection such as screens and visors.
  • Our measures are verified by regular inspections from local authorities.

We thank you for your understanding and cooperation.

Current Shop Opening Hours:
Monday 9am – 4pm
Tuesday 9am – 4pm
Wednesday 9am – 4pm
Thursday 9am – 4pm
Friday 9am – 4pm
Saturday 9am – 4pm