Shop Update 24th March 2020

Stenhousemuir Outlet

As of Wednesday, 25th of March, our shop doors will be open from 10am – 12pm, Monday to Saturday. We will remain fully operational in the back shop throughout the day, working hard to deliver orders directly to the doorsteps of the community. This is currently subject to change.

It is of utmost importance you adhere to the following notice if you plan on visiting our shop. We must do what we can to help reduce the risk of spreading Covid-19, and help protect our staff and vulnerable customers.

CRITICAL: Please DO NOT visit our shop in Stenhousemuir if your situation relates to the following:

You are feeling unwell or have any symptoms relating to Coronavirus (fever and/or persistent dry cough), influenza, or the common cold
You have been in proximity of anyone feeling unwell or showing any symptoms within the last 14 days
You have recently returned from travelling abroad within the last 14 days

We ask that there are a maximum of two customers enter the shop at any one time. If you find there is a queue, the recommendation is to leave gaps of at least two metres. Please give priority to our elder and vulnerable customers, thank you. For added protection we have installed a hand-sanitiser for all customers to use as you enter and leave the shop.

Home Deliveries

We can take your order and deliver it straight to your door. If you live in the Larbert and Stenhousemuir area, this service is £1.50. For all other areas surrounding Larbert & Stenhousemuir there will be a delivery fee of £2.50.

Simply call 01324 553131 during working hours for Next-Day delivery. Please ensure you will be home on the day of your delivery. Our driver will call or text you just prior to delivery, and they will leave your order on the doorstep of the delivery address.

Payment

You can pay with your credit or debit card over the telephone. We will require your Full Name, Address, Postcode, Contact Number, and Card Details.

Elderly Community Members

We’re aware many of the elder members of the community have no means of paying by card. Our driver will accept cash payments if this is the case.

You may know of some elderly members of the community who are isolated that need help to get supplies. We’re determined to help however we can. Give us a call to discuss their needs and we’ll take care of it.

Shop Collection

Right now we would prefer to reduce the amount of people visiting the shop, for obvious reasons. However, you can visit the shop during our revised opening times (10am to 12pm), but please follow our guidelines when doing so.

NHS Staff

We’re aware how much support you’ll need right now, give us a call and we’ll make sure you’re not without some supplies. Plus, show us your NHS Staff badge and you’ll get 20% DISCOUNT.

Finally

We would ask everyone to be sensible and only purchase what you need for the next few days.

We aim to extend our services with the launch of an online ordering system next week. Until then simply give us a call with your order (01324 553131) and let us take care of the rest.

We are continually monitoring the situation and following government guidelines and announcements. Please do not attempt to order through Facebook. If you wish to contact us electronically please use our online Contact Form. Thank you, and take care.

Steven Brown